Refund Policy
We want every learner to have a positive experience at Onlinegeniusede. This refund policy explains when refunds may be approved.
Eligibility for Refund
- Refund requests must be submitted within 7 days of payment.
- Refunds may be considered if a technical issue prevents course access and cannot be resolved in reasonable time.
- Refunds are generally not applicable once significant course content has been consumed.
Non-Refundable Cases
- Change of mind after substantial course usage.
- Failure to attend classes or complete the course by personal choice.
- Violation of platform terms or misuse of course content.
How to Request a Refund
To request a refund, contact support with your registered email, course name, transaction details, and reason for request.
Processing Time
Approved refunds are processed within 7 to 14 business days, depending on payment provider timelines.
